|   Electron Microscopy Solutions

      
Electron Microscopy Solutions
      

Light Microscopy Service & Support

FEI Munich GmbH, formerly TILL Photonics, is now part of Thermo Fisher Scientific. Technology and expertise from TILL Photonics’ 25 years of experience in developing live cell imaging solutions will continue to be improved and used within the Thermo Fisher Scientific product portfolio.

These changes will not affect the continued support for the following TILL Photonics product lines: Polychrome V, iMIC Digital Microscope, Andromeda Spinning Disk Confocal and Yanus IV Digital Laser Scan Head. If you have questions or need more information on TILL Photonics products, please use the phone number or e-mail address below to contact us for sales or service requests.

The breadth of the Thermo Fisher Scientific product portfolio affords our commercial partners a range of options in selecting tailored technologies to help compress their development timelines and maximize return on investment. Our dedicated commercial supply cross-functional team understands the unique nature of OEM requirements, ensuring a smooth partnership process. A solid worldwide infrastructure helps ensure on-time delivery, long-term sustainability, and superior service and support. Our OEM & Commercial Supply Team works with you every step of the way.

For service requests please contact LM.Service@thermofisher.com or call +49 171 147 0075.

Important Notice:

As of April 1, 2015, systems which were produced until 2004 will be transistioned to an end-of-support status.

  Download letter

Repair process (RMA)

In order to return your equipment for repair, please request a RMA number. Shipment instructions will accompany the RMA number.

Live Acquisition Software

Please contact Electron Microscopy Light Microscopy Service (LM.Service@thermofisher.com) for Live Acquisition download link.