Sales Inquiry - FEI Company

(Bold fields are required)

1. Are you an FEI customer?

Yes
No

2. Select your primary role at work from the list below:

3. With which of the following market segments is your organization most closely associated?

4. How much do you use the Internet during a typical workday?

5. How did you learn about FEI?

Referred by a professional contact
Saw FEI at a trade show
Saw a print or online ad
Received a print or electronic communication from FEI (i.e. newsletter, direct mail, brochure, webinar)
Clicked on a link from another Web site
Found FEI via an Internet search engine

6. How often do you visit the FEI Web site?

7. What was your primary purpose for visiting the FEI Web site today?

8. Rate the following based on your experience on fei.com.

(1-5, 1=Strongly Disagree, 5=Strongly Agree)

9. Which of the following types of content, both today and in the future, are most valuable to you on the FEI Web site? (select all that apply)

10. Please rate your overall level of satisfaction with the FEI Web site. (1-5, 5=Best)

(Bold fields are required)
1. Are you an FEI customer?
Yes No
2. Select your primary role at work from the list below:
Scientist/Research Department Manager Professor Microscopist Research/Program Director Purchasing Agent or Manager Consultant Business Development Manager Lab Director Other
3. With which of the following market segments is your organization most closely associated?
Semiconductor, Data Storage, MEM's Academic or Commercial Research Biology and Life Sciences Industrial Applications Other
4. How much do you use the Internet during a typical workday?
More than 8 hours per day 4-8 hours per day 1-4 hours per day Once per day Once per month I never use the Internet
5. How did you learn about FEI?
Referred by a professional contact Saw FEI at a trade show Saw a print or online ad Received a print or electronic communication from FEI (i.e. newsletter, direct mail, brochure, webinar) Clicked on a link from another Web site Found FEI via an Internet search engine
6. How often do you visit the FEI Web site?
Daily Weekly Monthly Yearly This is my first visit
7. What was your primary purpose for visiting the FEI Web site today?
Learn more about FEI products Find investor information Get tool specifications Learn more about nanotechnology Find application information Learn about industry-specific electron microscopy solutions Find company news and event information Learn more about FEI Contact Sales Find help/connect with FEI customer service Learn about a career at FEI Other
8. Rate the following based on your experience on fei.com. (1-5, 1=Strongly Disagree, 5=Strongly Agree)
8a. I found the information I was seeking quickly and easily
1 2 3 4 5
8b. The information I found was accurate
1 2 3 4 5
8c. The site navigation was intuitive and easy-to-use
1 2 3 4 5
8d. The content and tools on fei.com were valuable to me
1 2 3 4 5
8e. The information provided enough technical detail
1 2 3 4 5
9. Which of the following types of content, both today and in the future, are most valuable to you on the FEI Web site? (select all that apply)
Product brochures Tool data sheets with technical specifications Case studies 'MyFEI' personalized information and content exclusively for FEI customers Applications content Self-help tools and content (FAQs, knowledge base, product tutorials, etc.) Research/technical papers on electron microscopy and nanotechnology Electron microscopy images Webinars Online communities, forums, and chat Web-based tools and applications (product configurators, ROI calculators, etc.)
10. Please rate your overall level of satisfaction with the FEI Web site. (1-5, 5=Best)

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